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How Can We Help?
Whether you have a question about pool tables, need help choosing the right humidor, or want to check on an order, we are happy to assist.
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Frequently Asked Questions
How long will it take for my order to arrive?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days, so total delivery time is 6 to 11 business days from the order date. Every shipment includes tracking information sent to your email.
Do you offer free shipping on pool tables and large items?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes Alaska and Hawaii). Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy page for full details.
What is your return policy?
We want you to be completely satisfied with your purchase. If something is not right, please contact us within the return window outlined on our Returns page. We will walk you through the process and make it as simple as possible.
Can I exchange an item for a different size or style?
Exchanges are handled on a case-by-case basis depending on product availability. Send us a message with your order number and the item you would like instead, and our team will confirm whether the exchange is possible and guide you through next steps.
What materials are your pool tables made from?
Our pool tables are crafted from solid hardwood frames and slate playing surfaces for a premium feel and consistent play. Each product listing includes detailed material specifications, dimensions, and weight so you know exactly what to expect.
How do I choose the right cigar humidor for my collection?
The right humidor depends on the size of your collection and where you plan to keep it. Our product pages include capacity counts and interior dimensions. If you need personalized recommendations, send us a message and we will help you find the perfect fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every message is read by a real person and answered within one business day, often sooner.
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Built To Last
Our game room products are crafted from quality materials designed for years of enjoyment.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every package.
